Privacy Policy
At Tideflow Angling Supply, accessible through our online platform, we are committed to protecting your privacy. This Privacy Policy outlines how our site collects, uses, maintains, and discloses information collected from users of our services. This policy applies to the site and all products and services offered by Tideflow Angling Supply.
Information We Collect
During your interaction with our site and services, we may collect various types of information. This information helps us to provide and improve our manufacturing, retail, and guiding services.
- Personal Identification Information: This includes information you voluntarily provide when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or engage with other activities, services, features, or resources we make available. This can include your name, email address, mailing address, phone number, and payment information.
- Non-Personal Identification Information: We may collect non-personal identification information whenever you interact with our site. This may include the browser name, the type of computer or device you are using, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
- Usage Data: Information on how the service is accessed and used may be collected. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Collected Information
Tideflow Angling Supply collects and uses your personal information for the following purposes:
- To Process Transactions: We may use the information users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To Improve Our Site: We are continually striving to improve our online offerings based on the information and feedback we receive from you.
- To Administer a Contest, Promotion, Survey, or Other Site Feature: To send users information they agreed to receive about topics we think will be of interest to them.
- To Send Periodic Emails: The email address you provide for order processing will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. You may unsubscribe from future emails at any time.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third-Party Websites
Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website's own terms and policies.
Your Rights
In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) to the extent it applies and Canadian privacy laws, you have certain rights concerning your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
Tideflow Angling Supply has the discretion to update this privacy policy at any time. When we do, we will revise the 'last updated' date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Tideflow Angling Supply
2847 Water's Edge Drive, Unit 105
Halifax, Nova Scotia, B3H 4R2
Canada
This document was last updated on December 12, 2023.